Frequently Asked Questions

It depends on the scope of the project. A standard Microsoft Dynamics 365 implementation usually takes 2–4 months, while IT infrastructure projects can often be completed within a few weeks.

The timeline is agreed upon before the project begins.

No. Our clients include mid-sized and growing companies across different industries.

What matters most is a company's readiness to improve processes and develop its IT environment, not its size.

After implementation, we provide training and documentation. If needed, we also offer ongoing support and maintenance.

Our goal is not just to deliver a solution, but to ensure it is used effectively in everyday operations.

Most solutions can be implemented gradually. We often start with the most critical areas and then expand functionality step by step.

This approach reduces risk and allows your team to adapt smoothly to changes.

A CRM (Customer Relationship Management) system helps companies manage customer relationships.

It allows you to track sales opportunities, customer history, and communication.

If your company has more than 50 clients and your sales process involves multiple steps, a CRM system helps save time and ensures that no potential opportunity is lost.

Microsoft Dynamics 365 Microsoft Dynamics 365 is a business platform that combines finance, sales, inventory, production, and customer relationship management in a single system. It is designed for companies that want to standardize processes, improve data visibility, and integrate their systems within the Microsoft ecosystem.

Yes. Modern IT architecture is built around integrations. In most cases, it is possible to enable data exchange between existing and new systems using APIs or system integration solutions.

IT support typically includes daily IT issue resolution, user support, troubleshooting, and system monitoring. One call, one team — professionals who understand your systems and IT environment.

Yes. We start with an IT audit to assess the current situation and prepare a clear action plan.

After that, we implement improvements or begin providing IT infrastructure maintenance and support services.

The transition is carried out gradually and in a controlled manner, without disruptions to business operations.

Primarily yes. We are a Microsoft partner with more than 25 years of experience.

However, we also offer partner solutions such as SANA and Abakion e-commerce platforms, which integrate seamlessly with the Microsoft ecosystem.

Yes. The Business Central version of Dynamics 365 is designed for small and mid-sized businesses that want full functionality without unnecessary complexity.

Security monitoring is based on collecting event data from multiple systems — servers, user devices, and cloud services — and analyzing this data.

If suspicious activity is detected, an investigation is carried out and, if necessary, a response is initiated to mitigate the threat.

NIS2 is a European Union cybersecurity directive that establishes security and incident reporting requirements for medium and large organizations operating in critical and important sectors (such as energy, transport, healthcare, and digital services).

If a company meets certain revenue or employee thresholds and operates in a regulated sector, NIS2 requirements may apply.

We help organizations assess whether the directive applies to them and how to prepare for compliance.

Not sure if NIS2 applies to your company? We can help you find out.

Preparation typically includes risk assessment, development of documented security policies, implementation of incident management procedures, and verification of technical security measures.

It is also important to regularly test security processes in practice.

No. Smaller organizations are often easier targets for cyberattacks, as they typically have fewer resources dedicated to security monitoring. Cybersecurity risks are not determined by company size.

No. The initial consultation is free. It is a discussion about your situation and needs — not a sales presentation.

Yes. IT support, IT infrastructure management, and SOC services are available as monthly subscription services with a fixed fee.